Any chance we're able to add an information blurb next to the VAT ID section while adding a client? Lots of customers that are based in the US don't know what it is! (imaged attached for example of "information blurb")

I would love for each Client to have a notes area that they can see that is specific to them. Most clients are already very confused as to why their hosting and domain are separate things. We might as well help them out and give them all the information we can in one central location as to ease that confusion any further. Clients are by no means experts in our industry and we shouldn't be treating them as experts.

I have clients with multiple contacts and would love to be able to have comma separated emails listed when sending invoices.

We'd like to add images to the custom section of the reports

Hi is there an option not have reports sent to the client rather allow us to download and send manuall for a high-touch cient?

Hi, I'd like to be able to add some more custom sections to the client reports.. Ideally the section could be inserted anywhere in the document as individual sections. I'd like to be able to design a few page sized adverts/cta's to upsell products.. i.e. a page advert to sell copywriting services to a client.. or an advert for some SEO stuff.. Summary More than 1 extra section for client reports Ability to drag and drop between existing standard sections. Formatting options, ability to add images. Cheers :) Chris

A ticketing system in the client portal, where my clients can submit requests and the status is tracked + updated on the next invoice

Add basic site management tools to a client's portal access, for example Flush Cache (much needed!), run an additional backup, even basic stats, etc. For those agencies/resellers trying to remain private label it is impossible for a client to flush the cache of their own website.

Currently you can only set up subscriptions from the day they are initialised. For clients who have transferred from other systems, they may require to be billed before this date. Can it be set up so the date is before?

The ability for me to save invoices as drafts if I'm not ready to send them to the client right away